PrimeAI

An AI-powered automation solution that enhances digital engagement and customer support. PrimeAI helps businesses manage routine interactions efficiently, while improving satisfaction and conversion through intelligent conversations.

PrimeAI is an intelligent automated response engine designed not only to connect customers to your call center, but also to deliver accurate answers and immediate solutions to their inquiries. Built with advanced AI technology, PrimeAI can understand context, respond intelligently, and support a wide range of customer needs without the wait times of traditional support channels.

Over time, PrimeAI continuously improves through ongoing learning, leveraging information from both internal data sources and external sources such as ChatGPT (Cloud), Bing, and Google. The AI also self-monitors to ensure every interaction goes smoothly. With these capabilities, PrimeAI delivers a customer experience that is faster, smarter, and more efficient—empowering your business to serve customers at a higher standard.

Just feel the experience: - Valerie (Virtual Representative of PTDigital): https://apps.ptdigital.co.id/prime/ai/assistant/ - Vika (Virtual Insurance Agent) : https://apps.ptdigital.co.id/prime/ai/vika/

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